FAQ - Frequently Asked Questions

Glow for Filth™ Shop FAQ

Where every order is packed with sass, sparkle, and a whole lotta intention.

Welcome to Glow for Filth™, where we turn heads, break rules, and serve looks with every purchase. Below you'll find answers to our most frequently asked questions. If you don't see what you're looking for, contact us—we're just one scandalously perfect email away.


🏳️🌈 Our Mission

At Glow for Filth™, we’re building more than a brand. We’re creating a space that uplifts queer joy, handmade magic, and community-powered beauty. Every order helps us support small businesses, local artists, and the moments that matter most.


💸 Do you offer discounts?

Yes, darling. First-time subscribers get 10% off their order. Make sure to join our mailing list to unlock it—because who doesn’t like Big D...eals? 😉

We also run exclusive sales when Viv or Momma Mourningwould are feeling especially generous (or dramatic).

Have a large order? We offer additional discounts based on volume. Just message us and we’ll work out a deal that sparkles.


💖 Are your products cruelty-free?

Absolutely. We don’t test on animals—just on ourselves, our friends, and anyone willing to leave a house party glowing harder than the disco ball.


🏭 Where are your products made?

We work with small, ethical artisans — all U.S.-based — to bring you handcrafted, one-of-a-kind items. Whether it’s skincare, accessories, or Viv-approved merch, everything is selected, styled, or assembled with love (and often glitter).


💋 About Our Products

What makes your lip gloss different?

Every tube is topped with a little magic. Our lip glosses are fabulously finished by us—custom color blended and mixed, charmed, and tubed right here at our Pittsburgh-based HQ, affectionately dubbed The Filth Foundry™. We add glitter, petals, butterflies, hearts—whatever magic the moment calls for.  No gloss is basic around here.

Skincare

Skincare products ship from Florida and come from a small, indie LGBTQIA+-friendly brand we’ve partnered with that shares our commitment to individuality and glow-worthy ingredients.

Jewelry

Our jewelry collection is crafted by a U.S.-based artisan partner who creates exclusive charms with our designs just for us, including limited editions for events like the Miss Johnstown Pride Pageant (where Viv was first runner-up—obviously). Some pieces are further customized and assembled by hand with glitter, intention, and sass.

Barrettes

Barrettes? That’s all Momma Mourningwould. Handmade in-house, no two alike, every one with our signature flair using materials we’ve personally sourced.

Other Merch

Viv’s merch (bags, tumblers, shirts, etc.) is made by small business creators we vibe with—primarily women-owned and/or LGBTQIA+-supportive shops from the greater Pittsburgh area. We don’t mess with big-box drama when we can uplift the local glam fam instead.


💄 Product Availability

Why does something say “Sold Out” on your website even though I know you have it?

Shopify can be... dramatic. Sometimes items appear sold out due to syncing hiccups or variant quirks.   If something’s showing “Sold Out” but we’ve posted about having it, it’s probably a tech hiccup. If you're dying to grab something, message us — we’ll manually check stock for you.

Are your skincare and glosses made "to order"?

Nope! What you see listed is in stock and ready to ship. Our skincare and glosses are small batched.  The glosses are also hand-filled and stickered right here at The Filth Foundry™ in the heart of Pittsburgh, PA.

What’s coming next?

Our PRIDE Jewelry line is being listed online right after our in-person, pop-up PRIDE event! Each piece is made with love and stocked here— so shipping will be quick.


Do you offer custom orders?

We sure do. For large event quantities, custom gloss colors, or private label partnerships, reach out to us directly. We love to collaborate.


🚚 Where do you ship from?

Most products ship from The Filth Foundry™ in the heart of Pittsburgh, PA. Expect your order to ship within 3-5 business days (unless otherwise noted or we’re mid-glow-up). Tracking will hit your inbox as soon as your order hits the postal fairy trail.


🌍 Do you ship internationally?

Not yet — but we’ve got our eye on it. For now, our slay radius is U.S. only. Stay tuned!


📦 Can I track my order?

Yes. You’ll receive a tracking number as soon as your order leaves our hands (with a tearful wave and a whisper of “Go slay, queen”).


💬 How can I contact you?

🖤 Need Help?  Questions? Order issues?

Email support@glowforfilth.com and a real human (probably wearing glitter) will get back to you.  No bots. Just real people who want you to love your stuff.


Returns & Exchanges

Do you accept returns?

Due to the personal nature of our products, all sales are final. If your item arrives damaged, contact us within 7 days of delivery so we can make it right.

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From gloss to glam, and sass to slay—stay filthy, darling, every day. 🖤