Refund policy
Return & Refund Policy
At Glow for Filth, your skin’s satisfaction is our top priority—but due to the intimate nature of skincare, not everything is returnable. Please review the policy below before placing your order.
🕒 30-Day Return Window
You have 30 days from the date you receive your order to request a return. Returns must be:
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In original, unused condition
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Unopened and in original packaging
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Accompanied by a receipt or proof of purchase
📧 To Start a Return
Email glowforfilth@gmail.com with your order number and photos (if applicable).
Returns must be approved before shipping anything back or they will not be accepted.
🚫 Non-Returnable Items
Due to hygiene and safety, we cannot accept returns on:
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Opened or used skincare or beauty products
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Final sale or discounted items
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Gift cards
If you have a concern about a specific product, contact us—we’ll do our best to help.
🧴 Damaged or Incorrect Items
Please inspect your order when it arrives. If anything is damaged, defective, or incorrect, email glowforfilth@gmail.com within 5 days of delivery and include photos. We’ll make it right, doll.
🔁 Exchanges
Need a different product? The quickest way is to place a new order after your return is approved.
🇪🇺 EU Customers
If you’re in the European Union, you have a 14-day cooling-off period by law. You may cancel or return your order for any reason within 14 days—so long as the item is unopened and unused.
💳 Refund Timeline
Once your return is approved and received, we’ll inspect it. If approved, we’ll issue a refund to your original payment method within 10 business days.
If it’s been more than 15 business days, reach out to glowforfilth@gmail.com and we’ll follow up.